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Online Clothes Shopping #2

A few months ago I wrote about online clothes shopping in Switzerland. In my post I focussed on Zalando and Bonprix because they were most popular and the only online clothes shopping websites I had tried. Recently I tried another supplier for online shopping: La Redoute.



My experience with La Redoute was fine. The selection is large and the navigation on the website itself alright. My positive experience might also be connected to the fact that there was no need for me to return any clothes.

As it goes with online clothes shopping, the major issue is the return of clothes that don't fit or don't look as expected. According to La Redoute's terms and conditions you can return any items that you didn't like and you won't be charged for them. Also, if you want to exchange clothes (change size or color) you won't have to pay for the re-sending of the clothes, which means you'll pay just once in the first place. However, you will have to pay postal charges for sending the clothes back which is a bit of a downside in my opinion.

Has anyone experienced any troubles with La Redoute? How do things work out if you actually want to return an item? Or do you have a positive feedback? Please share!





© 2013 IRENE WYRSCH "A HUMOROUS GUIDE TO SWITZERLAND" ALL RIGHTS RESERVED

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